Q1: Warranty period?
A: 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.
Q2: Global warranty?
A: Because the OEM authorization, the engine of our gensets like CUMMINS, VOLVO, MTU, PERKINS etc. and the alternator of our gensets like Stamford, LEROY-SOMER, marathon enjoy the global warranty service, so you do not need to worry about the after-sales service. While encountering severe after-sales problems, we will send after-sales engineers to handle.
Q3: Payment terms?
A: We can accept T/T 30% in advance, and the balance 70% shall be paid before shipment or L/C at sight. Based on some special project and special order, we can do something on payment item.
Q4: Delivery time?
A: Normally 45 days. When it comes to special engine and alternator, the delivery time may be longer.